Customer Service Center

Thank you for visiting NationalScrubs.com! Each day, we proudly assist healthcare professionals in finding the medical scrubs, uniforms, and supplies they need. With a wide range of nursing uniforms and medical products, you're sure to find exactly what you're looking for. Since 1999, we’ve been dedicated to providing top-quality medical apparel and supplies to healthcare, dental, veterinary, and medical facilities. We value the opportunity to serve you now and, in the future, ensuring you have the comfort and reliability you need to excel in your profession.

Need help with your order? Have a question about a product? Or want to check on the status of your scrubs order? We're here to assist you! Reach out, and we'll make sure you get the support you need.

Call our friendly and knowledgeable customer service department and they can take your order over the phone, give you more info about a product and answer any other questions you may have.

Contact NationalScrubs.com

Phone
888-842-0484

Customer service email:
[email protected]

Mailing Address
National Scrubs
3800 S. 215th St. West
Goddard, KS 67052

Shipping Information

We strive to keep shipping affordable for our customers. Enjoy a low flat rate of $9.95* per warehouse for standard shipping. We don't charge extra fees for handling or order processing.

*Please note that this flat rate applies to standard shipping only.*

Standard delivery typically takes 5-10 business days.

Some exceptions to the $9.95 shipping rate include bulk or large quantity orders, overweight or irregularly shaped items, shipments to Alaska and Hawaii, and certain Medline scrubs. If your order requires additional shipping, we’ll reach out to you before it ships.

Need your order fast?

Please contact us for expedited shipping at (888)842-0484.

Returns for Scrubs Only:

If you are not completely satisfied with your order, you may return it within 30 days of receipt for a full refund or exchange, no questions asked.

Please contact us at:

[email protected] or (888)842-0484 to receive an RAN # for your return.

Please return your product to:

National Scrubs

3800 S. 215^th St W

Goddard, KS 67052

If your return is received past 30 days, please note that there will be a 25% restock fee. Returns will not be accepted over 60 days.

Embroidered garments are not returnable unless there is an error on our part.

Laundered garments are not returnable items must be returned with original tags and packaging.

Original shipping/processing charges are non-refundable.

You are responsible for return shipping cost unless the item is damaged or defective.

Wanting to exchange?

Not a problem! Contact us at 888-842-0484 or you may reach us via email and please let us know which items you would like to exchange. We will process your order right away with no delay!

*Please note you will be charged a reship fee of $9.95*

Exchanges must but be received within 30 days of reship or additional charges will be applied.

Exchange policy for Medical Product, Medical Supplies & Apparel

Unopened products may be returned for a refund of the purchase price of the returned items, not including shipping within 30 days from the date of purchase. NationalScrubs.com reserves the right to charge up to 25% restocking fee with a $10 minimum no matter the circumstance. Broken Case Quantities and unopened sterile packages are NOT Returnable. Customer is responsible for freight back to us.

Special Order items are sometimes shipped directly from the manufacturer. If this is the case, these items will not be able to be returned.

Please contact us at (888)842-0484 for further details pertaining you order and to receive an RAN# for your return.